Jotform error message "Over Quota"

We are receiving the error message that our Jotform has exceeded the allocated quota. However, we don't seem to have even gotten close to any of the usage limits, and we've cleared out all our submissions and the cache. Any idea what could be going on? Thanks so much.

Hello,

It seems your account was overquota too much time, so form got disabled. Since at the moment, account meets quota requirements, we have re-activated it. Please let us know if you need any other help.

Thank you.