Options in dropdown field aren't showing correctly in the preview

  • huddleinc
    Asked on June 7, 2019 at 10:07 PM

    The options in the dropdown field type are not showing correctly in the preview or published form. The options are cut off and adjusting the size of the widget or form do not fix it.

  • Jed_C
    Replied on June 7, 2019 at 11:42 PM

    We apologize for the inconvenience.

    I checked some of your previously used forms and didn't find any configurable list widget in the form that has a dropdown field. Would you mind sharing to us the form URL so can take a closer look?

    If possible, please also attached a screenshot to further illustrate the issue https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.

    Looking forward for your response. 

  • huddleinc
    Replied on June 10, 2019 at 11:12 AM

    Thanks for the response.  I removed the dropdown option since the text was cut off.  I added it to the form I'm working on and the text is now displaying correctly.  

  • Jed_C
    Replied on June 10, 2019 at 11:23 AM

    If you are using a classic form layout, we can help you with CSS to adjust the the input fields, text sizes etc.. of the configurable list. However, if you are using Card form layout, it's not currently possible to design it with CSS.

    In case you might be looking for a guide, please check these guides:

    https://www.jotform.com/help/282-How-to-Set-Up-the-Configurable-List-Widget

    https://www.jotform.com/help/456-How-to-Make-the-Configurable-List-Widget-Mobile-Responsive

    Let us know if you have any questions or if you need further assistance.