Wrong number of submissions!

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    Asked on February 25, 2013 at 11:48 AM

    We are carrying out two important surveys and the number of submissions are not consistent. At one time we have 50 submissions and all of a sudden it is over 100? The number keeps going up and down. We have read a lot of entries about this issue and don't understand why this can't be fixed, especially for your paying customers.

    Please fix this asap and let us know which numbers we should take into account.

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    Answered on February 25, 2013 at 12:40 PM


    We apologize if this cause you any trouble. I have fix the total count from our end, please kindly tell us if you will experience this again so we can check and correct again.