How about the cancellation policy if we would like to cancel the account?

  • Profile Image
    Nhi_Nguyen
    Asked on June 09, 2019 at 06:29 AM

    Hi,


    How about the cacelation policy if we would like to cancel the account. We have upgraded on 15/5/2019?  Please check


    we have some problem with timing spending for dowloading this app

  • Profile Image
    Welvin
    Answered on June 09, 2019 at 09:28 AM

    Our apologies. I see you have a few threads regarding the speed of the form. All of the threads are answered as far as I could see it. Here are your threads;

    https://www.jotform.com/answers/1850587

    https://www.jotform.com/answers/1850225

    https://www.jotform.com/answers/1848131

    Regarding the subscription. The payment is through Wire Transfer. Unfortunately, this is something that can be canceled but cannot be refunded unless our payment processor will say so. Can you please clarify if you want to cancel and get a refund of the payment? 

    I look forward to your reply.