How do I set up my email notifications to go to my desired email, not the email account used to set up my jotform account.

  • Profile Image
    Asked on February 25, 2013 at 01:49 PM

    I have watched the instructional video on setting up email notifications. I have followed the steps, and the test emails continue going to my email account that was used to set up my jotform account, not the email that my companies uses for online inquiries. Help!!!

  • Profile Image
    Answered on February 25, 2013 at 02:39 PM

    Hi Lawrence,

    Good day! Note that "Test Email" feature will only send notification to your primary email address that is associated with your account. If you want to see if the recipient set on the form receive the form notifications, please make an actual submission to your form using its direct link;