What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How do I add an "n/a" option to the survey tools?

    Asked by technisourcetraining on February 25, 2013 at 01:52 PM

    I know I can do this if I use the Matrix, but I am unable to center the text in a matrix so I'd rather not use a matrix. I would prefer to use a scale instead.



  • Profile Image

    Answered by KadeJM on February 25, 2013 at 02:36 PM

    Actually you can do this without a Matrix. What you will need to do is switch everything over to a " Radio Button " then all you will need to do is label them appropriately with one of them as your N/A Option. After that you can then make it horizontal by adjusting the Spread Column feature at top while the field is selected.

    Alternatively, one of my colleagues has tossed another idea into this where you can also use the normal Scaling and allow an additional N/A Option at the end of it. Pleease see this demo form - http://form.jotformpro.com/form/30555738298971. You can clone it if you want and then change it to your liking.