What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form Refreshing

    Asked by JoySims on February 25, 2013 at 02:30 PM

    i have not published my site yet and already have problem with your product.  the form changes don't occur for either of my two forms.  i have waited overnight for the changes to refresh and nothing.  the capta product does not appear on my form either on  the old form or the changed form from within my site.  can you make these things occur?  if not  I already have to find a better form builder.  Thank God I am not paying yet. 

     

    Right now my form is only on your site and in your storage.

    Page URL:
    http://www.thedggroupllc.com

  • Profile Image
    JotForm Support

    Answered by ardy0689 on February 25, 2013 at 03:08 PM

    Hello, we apologize for this inconvenience. I already cleared the caches on our end. I advise to clear your browser's cache as well before previewing your forms. Sometimes old caches interfere and may show you old form updates on your browser. Please try it now and let us know if the problem persists. Thank You!