New PDF editor: Error message while downloading PDF

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    revepmu
    Asked on June 10, 2019 at 12:26 PM

    Hi!


    I keep getting an error message when i try to download the forms in PDF. It also says to try again later and I've tried several times but hasn't worked at all. 


    Thanks!


    Ana

  • Profile Image
    Nik_C
    Answered on June 10, 2019 at 01:34 PM

    We're sorry for the inconvenience.

    Our backend team is working on this issue now, we will inform you via this thread as soon as it is fixed.

    Thank you!

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    Nik_C
    Answered on June 10, 2019 at 01:52 PM

    We're sorry for the inconvenience.

    Could you please check if you're still experiencing this problem?

    We'll wait for your response.

    Thank you!

  • Profile Image
    janberk
    Answered on June 25, 2019 at 07:15 AM

     Hi,

    We're sorry for the inconveniences. It should be fixed now.

    If you have further issues please let us know.