emailed links don't work

  • Profile Image
    Mary Bender
    Asked on February 25, 2013 at 03:45 PM

    Here is my form:

    https://secure.jotformpro.com/form/30555608545962

    Here is the submission link sent by email:

    New submission: Bridal Registry - Barreras- Rodgers Honeymoon

    Link to submission results:

    https://www.jotform.com/submissions/30555608545962

    Please, what am I doing wrong?

    Thank you

  • Profile Image
    jonathan
    Answered on February 25, 2013 at 05:04 PM

    Hi,

    Are you saying that the link to the form's submission is not working? The one you put on the email notification.

    I tried using the link you provided on your message, but there is a password. Can you temporarily removed the password for the shared submission link.

    Will await for your response.

    Thanks.

  • Profile Image
    springdaletravel
    Answered on February 26, 2013 at 12:16 PM

    Ok I removed the password.

    Thank you!

  • Profile Image
    Welvin
    Answered on February 26, 2013 at 01:19 PM

    @springdaletravel,

    For security purposes, we do not recommend sharing submissions link to anybody, to your users. Instead, create an Auto Responder so your user will receive what they have submitted into your form. If you want to send submissions to another recipient, use this guide: Send Form Emails to Multiple Recipients.

    We also have the sub-account feature: http://www.jotform.com/myaccount/users

     

    Thanks

  • Profile Image
    springdaletravel
    Answered on February 26, 2013 at 04:54 PM

    I understand the security issue, but the link doesn't work for me or any of my other users. The link goes to the wrong form.

    Thanks

  • Profile Image
    EltonCris
    Answered on February 26, 2013 at 07:19 PM

    Hi,

    You have hyperlinked your form submissions link into another form submissions link? Please double check as I'm sure that's the reason why you keep getting another link when you click the correct link.

    Thanks!