What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms Reverting Back to Previous Version#2

    Asked by Vapotherm on February 25, 2013 at 04:57 PM

    After this post by me:

    "I seem to be having a similar issue. I have created several forms today and at the moment I seem to be jumping between having all the forms, to some of them, to none of them."

    In this thread, I got this reply:

    "@Vapotherm

    I have cleared your form's cache. Please check if your issues are now resolved.

    Please inform us if you have further inquiry. Click on this link to create your own topic too.

    Thanks."

    This worked momentarily and then whilst working on a form I got a very large error dialog and then the forms disappeared again and reverted to where I was earlier today.

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    JotForm Support

    Answered by Mike_T on February 25, 2013 at 05:35 PM

    Can you please provide us with the link(s) to affected form(s)? Then, we will be able to proceed with the further investigation.

    Thank you for cooperation.

  • Profile Image

    Answered by Vapotherm on February 26, 2013 at 07:48 AM

    It happened to the 8 most recently created forms. Do you need all of their specific links? They are all back now so I will continue to work on them and let you know if any disappear again. Thanks for your response.

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    JotForm Support

    Answered by Welvin on February 26, 2013 at 08:57 AM

    @Vapotherm,

    If that will happen again, yes, please send us the form links. Hopefully, that won't happen again.

     

    Thanks