I cannot get the coupon code to access the sub total

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    tperr1103
    Asked on June 11, 2019 at 07:16 AM

    I cant get my coupon (discount) to access to the subtotal. I think I set the coupon up correctly. I have had this problem the last few times I established a coupon.

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    jonathan
    Answered on June 11, 2019 at 08:11 AM

    I checked your form and I was able to figure out why the coupon code is not working.

    The Coupon Code code have space character in between. The code cannot be 2 or more words (it cannot have space character).

    1560255065zzz 2019-06-11 20.10.28.png

    Try changing the code to one word only.

    Please let us know if issue persist even after doing this already.

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    tperr1103
    Answered on June 11, 2019 at 08:43 AM
    Thanks. I’ll reset. Ty
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