Form sections showing up twice and widget issues

  • amberantonelli
    Asked on June 11, 2019 at 10:42 AM

    our cancellation policy shows up twice on the confirmation page.

    The widget Short Scrollable terms does not want to accept when we try and check the box to agree to the terms.

    Jotform Thread 1852953 Screenshot
  • VincentJay
    Replied on June 11, 2019 at 12:12 PM

    In order to check the box for terms of the agreement, you need to read all the information inside the box. 

    1560269356c252a Screenshot 10

    As you can see in the screen capture below, I read the information inside the box before clicking the checkbox. 

    1560269418widgesa Screenshot 21

    Please try it and let us know if you need further help.