How can I change my payment details?

  • Faughs
    Asked on June 11, 2019 at 3:41 PM

    Hi, how can I change the debit card for billing associated with my joform account? The user interface has changed.

    Also is there an option to give an iban / bic / account number as opposed to a debit card / credit card number?

  • Ivaylo JotForm Support
    Replied on June 11, 2019 at 5:32 PM

    In order to change your credit card info, you should go to Settings > Billing and scroll down to the "Change Credit Card" button.

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    How can I change my payment details? Image 21

    If you want to make Wire/bank Transfer, you should have in mind that there is a minimum amount required to purchase using this method. This is $100 as a manual process is involved, so only yearly or biyearly subscriptions would apply.