How can I change my payment details?

  • Profile Image
    Asked on June 11, 2019 at 03:41 PM

    Hi, how can I change the debit card for billing associated with my joform account? The user interface has changed.

    Also is there an option to give an iban / bic / account number as opposed to a debit card / credit card number?

  • Profile Image
    Answered on June 11, 2019 at 05:32 PM

    In order to change your credit card info, you should go to Settings > Billing and scroll down to the "Change Credit Card" button.



    If you want to make Wire/bank Transfer, you should have in mind that there is a minimum amount required to purchase using this method. This is $100 as a manual process is involved, so only yearly or biyearly subscriptions would apply.