What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    If I paid for 2 years in advance and decided to cancel after 3 months, Will I get refund for the rest of the unused months (i.e. 21 months)?

    Asked by olay on March 23, 2011 at 09:05 AM

    Can you please give more details of the amount of refund I will be getting if at all??

     

    I'm thinking about paying for 2 years but will reluctant to do so unless I can get the refund.

     

    Many Thanks

     

    Olay

  • Profile Image
    JotForm Support

    Answered by liyam on March 23, 2011 at 09:23 AM

    Hello Olay,

    I will forward this inquiry to the better person to answer this question.

    Thank you for your patience.

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    JotForm Founder

    Answered by aytekin on March 23, 2011 at 09:23 AM

    No, since we do heavy discounting on the 2 year subscription, we cannot provide partial refunds. If you are not happy with the service you can get full refund within the 30 days of your purchase though.