The Create Form button is not working.

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    ndcaldwell
    Asked on June 11, 2019 at 05:06 PM

    I am unable to create a form.  Clicking on the button does nothing.  I've tried in IE and in Chrome. I've also tried clearing my cache but it didn't help.

    Did I miss a step when I set up my account? Why can't I create a form?


    Nancy


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    Alan_D
    Answered on June 11, 2019 at 06:30 PM

    Can I ask you to verify your account? The issue should be this. Please check your email address and verify your account. After, you can use this link to create forms. 

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    ndcaldwell
    Answered on June 11, 2019 at 07:09 PM

    I'm not clear what you mean by verify my account as I did not receive any emails asking me to do that. I did verify my email address yesterday after I set the account up. The link you provide is working so I'll just use it but it would be nice if the other button worked.

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    BDAVID
    Answered on June 11, 2019 at 10:43 PM

    The Create Form button is working on your account:

    1560307265createbutton.gif

    Could you please try again? If the issue persists, please open your browser's console report, take a screenshot of it, and share it on this thread, that might indicate the cause of the issue.

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    ndcaldwell
    Answered on June 12, 2019 at 04:48 PM

    I tried again today and it's working now. Thanks!