Embedded form is not showing up on the web page.

  • John Carron
    Asked on June 11, 2019 at 8:43 PM

    I embedded the script for my form on my "contact" page but it does not appear. Actually it appears for a millisecond, then disappears. However, when I reduce the size of page in browser, the smaller responsive design does appear.

    Jotform Thread 1853842 Screenshot
  • AndrewHag
    Replied on June 12, 2019 at 12:18 AM

    It must due to some script conflicts. Could you please remove the embedded script code and try re-embedding the form with iFrame code?

    Here is the guide: Getting-the-Form-iFrame-Code

  • johnnyfloline
    Replied on June 12, 2019 at 11:22 AM

    Thanks. I did use i-Frame. Does not want to work.  

  • John Support Team Lead
    Replied on June 12, 2019 at 1:37 PM

    Please try to remove the embedded iframe code, as well as the script part, and replace it with this:

    <iframe id="JotFormIFrame-90670905957165" onDISABLEDload="window.parent.scrollTo(0,0)" allowtransparency="true" allowfullscreen="true" allow="geolocation; microphone; camera"
    src="https://form.jotform.com/32137839058157" frameborder="0" style="width: 600px;min-width: 100%; height:539px; border:none;"scrolling="yes">
    </iframe>

    Feel free to customize the width and height values (highlighted) at your preference.

    Please let us know if this resolves the concern.


  • johnnyfloline
    Replied on June 12, 2019 at 3:05 PM

    That works!
    Thank you