User signature is not displayed when subbmissions are edited

  • ian.jansen
    Asked on June 12, 2019 at 4:07 AM

    edit link is a great feature but it appears that signatures and pictures uploaded into the original form are not visible. Is this right? Im hoping there is a setting somewhere for this. Please help

  • Ashwin JotForm Support
    Replied on June 12, 2019 at 6:05 AM

    Please note that signature widgets should display the signature without any problem when you edit submissions. I just tested this with edit link and the signature was displayed correctly. Please check the screenshot below:

    1560333781editSubs Sig Screenshot 10

    I did check your account and you seems to have already disabled the privacy setting "Require log-in to view uploaded files.". Signatures while editing submissions should be displayed without any problem.

    Please test your form and get back to us if the issue persists.

    We will wait for your response.