User signature is not displayed when subbmissions are edited

ian.jansen
Asked on June 12, 2019 at 04:07 AM

edit link is a great feature but it appears that signatures and pictures uploaded into the original form are not visible. Is this right? Im hoping there is a setting somewhere for this. Please help

This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date
ashwin_d

Jotform Support

Answered on June 12, 2019 at 06:05 AM

Please note that signature widgets should display the signature without any problem when you edit submissions. I just tested this with edit link and the signature was displayed correctly. Please check the screenshot below:

I did check your account and you seems to have already disabled the privacy setting "Require log-in to view uploaded files.". Signatures while editing submissions should be displayed without any problem.

Please test your form and get back to us if the issue persists.

We will wait for your response.