What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Suspension

    Asked by sarah gallagher on February 26, 2013 at 07:14 AM

    My account (Sngallagher65) has been suspended due to suspected phishing. I have no idea why this occurred and it is causing me a huge inconvenience in business. Please fix this immediately. I have  few different forms at this time and I don't know which one is being suspected for use for phishing so I cannot provide the URL below.

    Sarah Gallagher

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    Answered by jefreylandicho on February 26, 2013 at 08:29 AM

     

    Your account was suspended automatically because the system suspected your form of phishing. I have investigated your account and found no phishing form created.  We have reactivated your account and we apologize for the inconvenience it has caused you.

     

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    Answered by sarah gallagher on February 26, 2013 at 08:41 AM

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    Answered by jefreylandicho on February 26, 2013 at 08:58 AM

    Can you please repost your message as it doesnt seem to have reflected. Thank you

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    Answered by sarah gallagher on February 26, 2013 at 09:16 AM

    sorry, that was an email error. Thank you for the assistance