Can customers return to make edits

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    BoschSecurity
    Asked on June 12, 2019 at 07:53 AM
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    JohnRex
    Answered on June 12, 2019 at 11:06 AM

    This feature is available. You can let users edit their submissions at a later date by including an edit link to the auto-responder email that they'll receive.

    First, create an auto-responder email if it is missing on your form (autoresponders exist by default on new forms). Then add an {edit_link} tag to the body of the email.

    When a user submits the form, they will receive a confirmation email containing a link to the pre-filled form. From that link, they can update their entry.

    Here's how it's done:

    1. In the Form Builder, go to Settings -> Emails -> Auto Responder -> Edit icon

    1560351502edit submission.png

    2. Add the {edit_link} to your email body and save the changes:

    1560351743add edit submission.gif

    Here are other useful articles for your reference:

    How-to-Edit-Submissions-Made-on-Your-Forms

    How to Let Users Update Their Form Submissions at a Later Date