How to receive the submissions with the customer email ?

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    proceedentertainment
    Asked on June 12, 2019 at 08:28 AM

    Hello, 

    We need to receive the submissions email with the customer email not with noreply@jotform.com or our smtp email. How we can do this ? Because we have a bug with the integration on Hubspot CRM.

    Best regards,

    Franco 

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    IvayloK
    Answered on June 12, 2019 at 11:18 AM

    In order to do this, you need to setup a Mandrill account. Here is the walkthrough:

    https://www.jotform.com/help/236-How-to-use-Mandrill-to-Send-Emails-From-Your-Own-Email-Address

    After that, another field in your notification settings will be displayed. It will show "From Email". Select the email field in your form.

    Then you can test and you should receive the email notification showing that it came from the email of the person who filled out the form.

    Let us know if that is what you are looking for.