Emails do not Include Atttachments

  • hsts
    Asked on June 12, 2019 at 8:48 AM

    From 2:30PM June 11 until this morning some of our submission emails are coming through without pdf attachments. I checked the settings the pdf attachment option it on. 

    The email address it should be going to is gonsalvesk@haltonbus.ca


    Thank you, 

    Carissa 

    Page URL: https://www.jotform.com/build/71275451052955/settings/emails#preview
  • Jed_C
    Replied on June 12, 2019 at 10:06 AM

    We apologize for this inconvenience.

    Our dev team made a quick fix for the PDF attachment issue. Could you please test the form again and report back if you are still having an issue with PDF attachment.

    Looking forward for your response.