Autoresponder not being sent

  • Profile Image
    Asked on June 12, 2019 at 01:51 PM

    The autoresponder is not being sent to people who fill out the form (it works for me when I test send). The notifcation email is working. What do I need to do to have the autoresponder send? Thank you.

  • Profile Image
    Answered on June 12, 2019 at 03:08 PM

    I have been checking your form and it seems like the email autoresponder is configured to send the email to the "Company" field, the email should be set up to send to the email field instead. You can change that on the settings tab of your email: 


    I hope this helps.