Why is my submission limit only 100?

  • Profile Image
    sadlerdean
    Asked on June 12, 2019 at 03:03 PM

    Hi I just upgraded my price plan to Bronze which includes 1000 submissions however on my account its still only showing max 100 submissions with only for left :( 

    Please can you assist. Thanks Dean

  • Profile Image
    Richie_P
    Answered on June 12, 2019 at 04:14 PM

    I have checked your account and you're under the Bronze plan.

    The Bronze plan has 1,000 normal submission limit and 100 payment submission limit.

    The 100 submission payments are accumulated when you receive payments in your form.

    To know more about Form limits, you may check this guide:Understanding-Your-Account-Usage-and-Limits

    Hope this information helps.