I added the electronic signature and the form will not load right.

  • Profile Image
    Oswegatchie
    Asked on February 26, 2013 at 11:06 AM

    I added the electronic signature to the form and now i cannot get the form to load right.  It does not show the payment options that i put into place and it does not hide the signature box.  What happened and how can i fix it.  

     

    http://www.oswegatchiecamp.com/register.html

     

    that is the page it is supposed to load on.   I am embeding it useing iframe and has been working great untill now.

  • Profile Image
    abajan
    Answered on February 26, 2013 at 11:41 AM

    It appears to be loading just fine from my end: The payment field shows and checking and unchecking the "Seaplane Ride (Parent form must be printed and signed in order for camper to ride the seaplane)" box toggles the visibility of the signature field.

    Figuring that it may be connected with the cache clearing issue we've recently been experiencing, I've cleared your account's cache. Please check the form again and let us know if the problem is still occurring. If it is, please try one or both of the following:

    * Change the iFrame 's source (src) from

    http://form.jotformpro.com/form/30155414064949

    to

    http://www.jotformpro.com/form/30155414064949


    * Remove the srcipt portion from the JotForm code you got from the Embed Form Wizard and just leave the iFrame

    Thanks.