I need to delete world pay from my form which isn't set up properly yet. How can I delete?

  • pjslittlesleepovercompany
    Asked on June 13, 2019 at 7:04 AM
  • Ashwin JotForm Support
    Replied on June 13, 2019 at 7:43 AM

    You need to select the World Pay payment tool in your form and delete it. Please check the screenshot below:

    1560426075deletePayment Screenshot 10

    If you want product to be still displayed without any payment integration, you need to delete the payment tool and add "Purchase Order" payment tool. When you add purchase order tool, all products will be added automatically. The following guide should help you how to add purchase order payment tool: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order 

    Hope this helps.

    Do get back to us if you have any questions.


  • pjslittlesleepovercompany
    Replied on June 13, 2019 at 8:43 AM
    There isn’t a world pay payment tool in my document it only displays as a side panel with delete option
    ...
  • Girish JotForm Support
    Replied on June 13, 2019 at 10:11 AM

    Could you let us know which form you are referring to?

    (1) Booking Confirmation & Payment Form  

    (2) Booking Confirmation Form 

    I think you are checking the second form, which does not have any payment fields. The World Pay payment integration is present in the first form.

    Please check the first form and follow the instructions explained by my colleague above.

    Let us know if you still have queries.

  • pjslittlesleepovercompany
    Replied on June 13, 2019 at 10:43 AM
    It is the first form and I still cant delete it. I cant see it in the main. Form. I can only see my products. There is no payment icon in the form itself. So where am I meant to delete it from? There is nothin g to highlight or click on
    ...
  • Jed_C
    Replied on June 13, 2019 at 11:54 AM

    Please check my screencast below on how you can delete the payment field.

    1560441232how to delete Screenshot 10

    I hope that helps. Let us know if you have any questions or if you need further assistance.