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pjslittlesleepovercompanyAsked on June 13, 2019 at 7:04 AM
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Ashwin JotForm SupportReplied on June 13, 2019 at 7:43 AM
You need to select the World Pay payment tool in your form and delete it. Please check the screenshot below:
If you want product to be still displayed without any payment integration, you need to delete the payment tool and add "Purchase Order" payment tool. When you add purchase order tool, all products will be added automatically. The following guide should help you how to add purchase order payment tool: https://www.jotform.com/help/460-How-to-Create-Payment-Form-with-Purchase-Order
Hope this helps.
Do get back to us if you have any questions.
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pjslittlesleepovercompanyReplied on June 13, 2019 at 8:43 AMThere isn’t a world pay payment tool in my document it only displays as a side panel with delete option
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Girish JotForm SupportReplied on June 13, 2019 at 10:11 AM
Could you let us know which form you are referring to?
(1) Booking Confirmation & Payment Form
I think you are checking the second form, which does not have any payment fields. The World Pay payment integration is present in the first form.
Please check the first form and follow the instructions explained by my colleague above.
Let us know if you still have queries.
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pjslittlesleepovercompanyReplied on June 13, 2019 at 10:43 AMIt is the first form and I still cant delete it. I cant see it in the main. Form. I can only see my products. There is no payment icon in the form itself. So where am I meant to delete it from? There is nothin g to highlight or click on
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Jed_CReplied on June 13, 2019 at 11:54 AM
Please check my screencast below on how you can delete the payment field.
I hope that helps. Let us know if you have any questions or if you need further assistance.