What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms won't update after changes

    Asked by njbats on February 26, 2013 at 11:45 AM

    We have been working on multiple forms, making changes, and none of them will update after saving. All forms are embedded using the js script line.

    Page URL:

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    JotForm Support

    Answered by Welvin on February 26, 2013 at 12:18 PM


    I have fixed that from our end, please kindly check it again.



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    Answered by njbats on February 26, 2013 at 02:08 PM


    This doesn't seem to be fixed. Please advise.

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    Answered by jefreylandicho on February 26, 2013 at 02:45 PM

    I have checked your website and was unable to replicate the issue you are having. Have you tried clearing your browser cache?

    As you can see below, the form embedded in your website are similar with the form in our url.

    Form From Your Website

    Form from JotForm

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    Answered by fsweeney on February 26, 2013 at 02:48 PM

    ha! yes that is what I say to my clients all the time too. I always refresh from server but regardless, it works now.


    Thank you!!!

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    JotForm Support

    Answered by EltonCris on February 26, 2013 at 03:59 PM


    Feel free to contact us anytime if you need assistance with JotForm. Thank you!