not all responses come through

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    Mary McNaughton
    Asked on February 26, 2013 at 12:04 PM

    I have set up jotform for responses to a class reunion registration.  Some are not able to view the "scramble word" or the "send" box and therefore not sending the response.  I don't know if it makes a difference or not but it seems that they responses come through on Macs but not on PC's.  Can you help?

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    Welvin
    Answered on February 26, 2013 at 01:01 PM

    Hi Mary,

    Please share with us the webpage URL where the form is embedded so we can check on what's causing them not to able to submit data to your form.

    Initial solution for that is to re-embed your form using our iframe method: How to get your Form's Iframe Code.

     

    Thanks