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GLOFMICHAsked on June 13, 2019 at 11:02 AM
I have a form where I can refer the response to someone in our company.
I would like the person who sent in a request {email} gets the response from us, but IF we {Action} is equal to 'Referred to Office Personal' then I want the response to go to {email} and {referredTo}
Can this be done?
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Welvin Support Team LeadReplied on June 13, 2019 at 12:38 PM
Yes, you can do this with conditional logic in the form.
The below guide will walk you through about it:
https://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection
You need to copy the Referred To 'name selector' to add it as part of the recipient in the conditional logic.
To get the name: https://www.jotform.com/help/146-How-to-find-Field-IDs-Names.
Please let us know if you need further assistance.