Form disabled because of quota

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    Asked on February 26, 2013 at 01:24 PM

    My account was disabled because it said I went over my 10 ssl submissions this month. I wasn't intending to use a secure form, so I switched to non-secure right after I got the warning email. Why can I not still use the non-secure forms? Can I get it reacivated?


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    Answered on February 26, 2013 at 01:47 PM

    Switching to a non secure form submission after reaching your secured submission limit will not get your account reactivated. To have your account reactivad again, you can either upgrade to a paid plan to increase your submission limit or wait for the monthly submission reset done by our system.

    If you need further assistance, kindly contact us again.