What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form disabled because of quota

    Asked by collavoce on February 26, 2013 at 01:24 PM

    My account was disabled because it said I went over my 10 ssl submissions this month. I wasn't intending to use a secure form, so I switched to non-secure right after I got the warning email. Why can I not still use the non-secure forms? Can I get it reacivated?


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    Answered by jefreylandicho on February 26, 2013 at 01:47 PM

    Switching to a non secure form submission after reaching your secured submission limit will not get your account reactivated. To have your account reactivad again, you can either upgrade to a paid plan to increase your submission limit or wait for the monthly submission reset done by our system.

    If you need further assistance, kindly contact us again.