Emailing results from multiple payment form

  • Profile Image
    LeoC2
    Asked on February 26, 2013 at 01:25 PM

    I have a form that first asks if the filler is a member of our club and depending on their answer diplays a payment box showing the proper pricing. To do this I created a base form with the membership question as a check box (Yes or not checked). I also created two payment forms using different prices.

    I added two free form text boxes, one with the embed code for the member's prices form and the other with the embed code for the non-member prices. 

    I then set the conditions to show/hide the appropriate payment form within the base form.

    All works very well EXCEPT for one problem, I can't email the results! How can I get the email to me to show the info including the payment options.

    A test page contains the form for now: http://nyautofest.com/NYAF/test-bed/

    You know, all this would have been easier if I could set a price condition for each product. That is...

    IF field MEMBER is = YES then price = $15
    If field MEMBER is not = Yes the price = $20

    Or even a coupon code could work. 

  • Profile Image
    EltonCris
    Answered on February 26, 2013 at 02:47 PM

    Hi,

    Please do not embed forms into another forms for payment purposes, it can't capture the main forms data. Unfortunately that's the way it works.

    Instead of embedding the form codes, try to use thank you page conditions and redirect them to your payment forms depending on your condition setup. Here's how.

    Thanks!

  • Profile Image
    LeoC2
    Answered on February 26, 2013 at 02:54 PM

    Well if the info can't be sent in the email why do you recommend this procedure in the first place? When i did a search on your site for "multiple pricing options" this is what came up! Seems rather useless don't you think?

  • Profile Image
    Mike_T
    Answered on February 26, 2013 at 04:08 PM

    We are very sorry for possible misunderstandings. The main idea is to ask for the 'payment option' on the top of the 'main form', and have all the other form questions (fields) on the actual 'payment forms'.

    Please take a look at the following example:

    http://www.jotform.me/form/22562702027446

    In this case, you will use the email notifications from your payment forms, so that all the fields will be listed in them.

  • Profile Image
    LeoC2
    Answered on February 26, 2013 at 04:27 PM

    The problem with that scheme is that it requires a new form for every price range or payment method requiring a lot of repeat coding. Without the ability to cut/paste fields from form to form this can be a real chore! I'll simply use a message that pops up telling the user the prices will be different if they check the membership box... for now.

    I suggest that you do find a way to offer at the very least a coupon code or a way to change prices as I described. A coupon code using percentages or straight numeric deduction would at the the least help a lot of your users.

  • Profile Image
    Mike_T
    Answered on February 26, 2013 at 05:22 PM

    While it is not possible to copy-paste fields between the forms, you can Clone any form, so it is possible to clone the 'master payment form' several times. Then, adjust the payment methods on the clones.

    Thank you for your suggestions. We hope to implement the discount codes at some point in the future.