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CoastEnvironmentalAsked on June 13, 2019 at 6:06 PM
I can't seem to set up the PDF forms to default to my template or my design changes?
I make the changes and it seems to default to a very basic view.
Page URL: https://www.jotform.com/91636505957265 -
Kevin Support Team LeadReplied on June 13, 2019 at 7:45 PM
The changes on the PDF editor are saved automatically, also, you may save a template which can be used later on other forms, here is how:
I would recommend you to try using incognito mode in case you notice the changes are not saving, this will help to know if there is any add-on causing the issue, you may also try with different browsers and internet connection.
If the problem persists, please kindly share us a screenshot of the console report, this guide will help you getting the report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers
This guide will help you uploading the image to this forum thread: How to Post Screenshots to Our Support Forum
We will wait for your response.
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CoastEnvironmentalReplied on June 17, 2019 at 6:21 PM
Thanks, it was my own mistake of not hitting that Update Template. That term confused me and now it works fine.