Making PDF form default to my designed one

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    CoastEnvironmental
    Asked on June 13, 2019 at 06:06 PM

    I can't seem to set up the PDF forms to default to my template or my design changes?

    I make the changes and it seems to default to a very basic view.

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    Kevin_G
    Answered on June 13, 2019 at 07:45 PM

    The changes on the PDF editor are saved automatically, also, you may save a template which can be used later on other forms, here is how: 

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    I would recommend you to try using incognito mode in case you notice the changes are not saving, this will help to know if there is any add-on causing the issue, you may also try with different browsers and internet connection. 

    If the problem persists, please kindly share us a screenshot of the console report, this guide will help you getting the report: https://www.jotform.com/help/453-How-to-get-a-console-report-from-most-common-browsers 

    This guide will help you uploading the image to this forum thread: How to Post Screenshots to Our Support Forum 

    We will wait for your response. 

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    CoastEnvironmental
    Answered on June 17, 2019 at 06:21 PM

    Thanks, it was my own mistake of not hitting that Update Template. That term confused me and now it works fine.