Free Accounts no longer get 1 sub-user?

  • LyndaAbel
    Asked on June 14, 2019 at 8:35 AM

    We have a couple of paid accounts, but also a couple of Free Accounts used mostly to train new users and see if they are interested in switching from other platforms to Jotform.

    You (Jotform) used to allow 1 sub-user with a free account; now we get the 'checkout Jotform Enterprise' message. Has the 1 sub-user been withdrawn from free accounts?

  • Richie JotForm Support
    Replied on June 14, 2019 at 9:18 AM

    Unfortunately, we have discontinued the sub-user account feature.

    For more information you can check this guide:https://www.jotform.com/help/232-How-to-Share-Forms-with-a-Sub-Account-User

    If you have further questions, let us know.