how do users access sub accounts?

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    jdonahoe
    Asked on February 26, 2013 at 03:41 PM
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    EltonCris
    Answered on February 26, 2013 at 04:55 PM

    Hi,

    When you create sub-account, the entered email will received an invation to sign-up with JotForm if the email address does not exist on JotForm. However if it does exist, he'd be able to get an email indicating the shared forms. 

    Example:

    Thanks!

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    EltonCris
    Answered on February 26, 2013 at 04:56 PM

    So, sub-account user will login the same way as a normal user. Thanks!

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    PacificNorthwestUniversity
    Answered on June 06, 2013 at 03:21 PM

    Hi...we purchased 10 subaccounts.  I have four folders created so far and have gave access to one folder to a user.  Jotform sent her an email which she clicked on and she is not seeing any forms or folders.  The folder I gave her access to has one form in it.

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    Mike_T
    Answered on June 06, 2013 at 03:45 PM

    @PacificNorthwestUniversity,

    We will help you via your thread.

    Thank you.

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    MQQ
    Answered on August 15, 2013 at 09:54 AM

    Hello,

    The user I registered did not receive the email and I cannot find where I can ask for it to be sent again...

     

    Thank you.

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    jonathan
    Answered on August 15, 2013 at 11:55 AM

    @ MQQ 

    You can removed the previously created sub-account and create again.
    This should send the invite email once again.

    Thanks.