Can people access forms from their mobile device?

  • Profile Image
    David
    Asked on February 26, 2013 at 04:11 PM

    I work for Central Computer and we use Jotform for our facebook free giveaway events where our fans will have to input their info into a form to enter to win prizes.

    However, no one can access the forms through their mobile devices.

    Is this not supposed to happen? Let me know more details on this.

    Thank you!

  • Profile Image
    ardy0689
    Answered on February 26, 2013 at 06:14 PM

    Hello David,

    Can you please give the form URL and the Facebook page that this form is embedded from so we can assist you better. Thank you!

  • Profile Image
    centralcomputers
    Answered on February 26, 2013 at 06:40 PM

    http://www.facebook.com/centralcomputer/app_208195102528120

     

    this should be the link to the facebook page, let me know otherwise!

  • Profile Image
    EltonCris
    Answered on February 26, 2013 at 07:53 PM

    @centralcomputers

    JotForm's form is viewable on any type of mobile device. However, since facebook app has its limits on mobile devices, we'd would suggest to use Static HTML Iframe App as it supports mobile viewing. Check the screen below to learn how to get the FB Tab Link for mobile .

     

    If you are already using Static HTML Iframe App as explained on this guide: Adding Form to Facebook, there's an available short URL on the upper right side on the Stic HTML app when you are on edit mode. That should allow you to access your form on mobile device.

    Thanks!

     

  • Profile Image
    Kers101
    Answered on October 27, 2014 at 07:12 PM

    Never mind FB what about my web  HTML5  website?

     

    I've got a subscribe and unsubscribe link to JF at the end of every  page. Ummmmm Now maybe that's why I don't get any email...