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andrewcorapiAsked on June 14, 2019 at 1:37 PM
Recently our jotform account was disabled (I guess), it said we needed to upgrade. We have since upgraded, and we want to make sure that we did not miss any submissions while our jotform account was down.
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Kevin Support Team LeadReplied on June 14, 2019 at 3:38 PM
When forms are disabled they do not allow submissions, this means that if a user tried to fill out the form he should have gotten the message stating the form's owner account is overlimit, so this means that there are not held submissions.