How to install Facebook pixel?

  • knbarry1026
    Asked on June 14, 2019 at 2:20 PM

    Hi,


    I have watched the videos on how to install the FB pixel. However, they show users going to the "Thank You Page" section under the settings tab which is not showing up on my page even though I have show a thank you page selected in my form.

    Any suggestions on how to install the pixel or what I'm doing wrong?

    Jotform Thread 1857651 Screenshot
  • John Support Team Lead
    Replied on June 14, 2019 at 5:14 PM

    As I can see, you are using Card Forms. Modifying/adding source code in this type of form's  Thank You page is not possible.

    But, you can basically try adding a tracking img from a < noscript > part of the tracking pixel code to your form body by adding a new text field, then just set it to hidden.

    Please have a look at my colleague's recommendation below:

    This is related to thread Adding Facebook Retargeting Pixel at JotForm

    This solution has not been tested yet, but you can try if it works for you.

    1) Copy your tracking pixel image code between <noscript></noscript> tags.

    Example:

    <noscript>

    <img height="1" width="1" style="display:none;" src="https://www.facebook.com/tr?id=1234567890&ev=PageView&noscript=1"/>

    </noscript>

    2) Add it to your form with a Text (HTML) tool.

    1560546754facebook pixel tracking on car Screenshot 10