Can I collect sensitive data for background checks?

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    Asked on June 14, 2019 at 02:49 PM


    I have to collect some personal data (including ssn#) from folks so that I can conduct volunteer background checks for a youth summer camp. What level of your subscriptions will provide me with the secure functions to collect this data safely without compromising anyone's information? 


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    Answered on June 14, 2019 at 05:38 PM

    You may collect social security numbers only for legitimate purposes and when your business requires it such as: 

    > Insurance companies

    > Credit card companies, lenders, and any other company receiving a credit application from you

    > The three main credit reporting agencies: TransUnion, Equifax, and Experian

    > Any company that sells products or services that require notification to the IRS, including:

    > Investment advisors

    > Banks

    > Real estate purchases

    > Financial transactions over $10,000, such as automobile purchases; and other financial transactions

    If your purpose is not to collect SSN from the general public, but from your own customers; and if your business is among the list above and you comply with recommendations below, then we can make the exception:

    1.) Add Terms of Use widget (for your users to read and agree). This will surely make your forms not to be considered as guilty of phishing activities

    2.) Add a Signature widget where your users sign and agree to provide such sensitive information.

    3.) User your company email address in your account profile.

    4.) Encrypt your form data: Encrypted-Forms-and-How-to-Use-Them

    Unfortunately, we don't allow collecting any banking/ credit information in the forms. This would violate our terms of use.

    If you require any further information, please let us know.