For free service space, what is happening with the space? Cache keeping things?

  • Profile Image
    Asked on June 14, 2019 at 03:26 PM

    We'd like to speak with someone about service rules and pricing. We are still receiving some forms even though our site says we've reached our quota. Do we need to upgrade?

  • Profile Image
    Answered on June 14, 2019 at 06:04 PM

    Unfortunately, we do not have phone support. We will be glad to help you here. 
    When your uploads over the limit 100 MB, your forms will be disabled. I recalculated your uploads. The uploads size decreased to 93.20 MB. Looks like your limits are not enough for you. You can check our plans from our pricing page

    Also, I believe this article will help you to understand what account limits are. 
    Guide: Understanding-Your-Account-Usage-and-Limits 
    And you can see your usages from the settings page