Signature not showing in email

  • Baqir
    Asked on June 15, 2019 at 11:02 AM

    HI,


    Signature not working on email?


    Please, can this be fixed?

    Jotform Thread 1858146 Screenshot
  • Mike
    Replied on June 15, 2019 at 3:55 PM

    It appears to be caused by your JotForm account privacy settings.

    Example:Signature not showing in email Image 1 Screenshot 20

    There is an option to 'Require log-in to view uploaded files'. You may disable that option to be able to view the signature image files in the emails.

    If you need any further assistance, please let us know.