Signature not showing in email

  • Profile Image
    Baqir
    Asked on June 15, 2019 at 11:02 AM

    HI,


    Signature not working on email?


    Please, can this be fixed?

    Screenshot
  • Profile Image
    Mike
    Answered on June 15, 2019 at 03:55 PM

    It appears to be caused by your Jotform account privacy settings.

    Example:

    There is an option to 'Require log-in to view uploaded files'. You may disable that option to be able to view the signature image files in the emails.

    If you need any further assistance, please let us know.