Submitting more than one form

  • ELITEDEVELOPMENTCOACHING
    Asked on June 17, 2019 at 5:00 AM

    When customers have already booked once with us and are attempting to book again for a same payment page but a different service we use. They are unable to submit their second form.


    Can you please explain why and also take off this restriction?

    Jotform Thread 1858881 Screenshot
  • jonathan
    Replied on June 17, 2019 at 5:09 AM

    Hi,

    This is a multiple submission feature in your form.

    You must have set Unique Submission to ON.

    1560762491zzz 2019 06 17 12 Screenshot 10


    To disable the feature and allow multiple submissions again on your form, go to your Form Settings / Unique Submission option and set the option to No Check.

    Please let us know if you need further assistance.