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TGGeotechnicsAsked on June 17, 2019 at 5:16 AM
The PDF output has fields in the wrong order as shown by the attached screenshot. Is there a way to resolve this?
Page URL: https://eu.jotform.com/71274452264354 -
Nik_CReplied on June 17, 2019 at 5:29 AM
Please try going to your PDF document:
And update your PDF to match your form, you will be prompted to do so:
Please let us know if the issue persists.
Thank you!
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TGGeotechnicsReplied on June 17, 2019 at 6:35 AM
The option in your first screenshot to 'Create PDF Document' is not appearing as an option
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Kiran Support Team LeadReplied on June 17, 2019 at 7:11 AM
Please try using the following link and see if you are receiving the prompt.
https://eu.jotform.com/pdf-editor/71274452264354
If the issue still persists, please try creating a new PDF document from the PDF editor and see how it works. Let us know if you need any further help.
Thanks!
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TGGeotechnicsReplied on June 17, 2019 at 7:28 AM
Hello, I have created a new PDF document and it appears to be working.