What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    email change does not take effect

    Asked by taskmate on February 26, 2013 at 10:34 PM

    hi, I have around 10 forms set up and i have to chang the email address they are directed to. I changed the emil address on my account profile but the change has not taken effect. Is there anythign I should be doing. I can not find an option to change the email address for each form indivdualy.

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 27, 2013 at 02:46 AM


    Here's a guide for that: Finding out E-mail Address used for submission notifications.

    Please take note that you have to make an actual submissions with your form in order to test the new email address entered on your form notification. Using the "Test Email" button on the Notification will send a test submission to the email address associated with your account. Thanks!