Reques to cancel subscription and refund

Hi,

I've not been using your system for a while, could you refund my latest subscription payment and cancel my subscription please?

Thanks

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Sid

Hey Sid,

Sure we can assist you here. But I can see that there is around 1.03 GB of uploads in your account. If required, you may consider downloading/exporting the same before we cancel the subscription. The reason for this suggestion is that once your account gets downgraded to Free, your account could get disabled due to the huge upload space. Once you have downloaded the required data, you can delete the submissions/uploads to free up space.

Related Guides: 

How-to-Download-the-Submission-Files 

How-to-Delete-Form-Submission-Data 

Do review and let us know so that we could proceed accordingly.

Hi
Thanks for the suggestion.
I can confirm it's safe to delete
Thanks and Best Regards
Sid Li
email: sid@ovitraders.com
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As per your request, I have downgraded your account and refunded the last payment. Please allow 7 - 10 business days to reflect the amount in your bank.