can't login

I can't log in.  I've reset my passport twice and my login is "suspended."  please help.

Upon review of your account it was found your form collecting credit card information on plain text field. This is not allowed per our terms of use:

We needed to delete the fields for compliance. We have reactivated your account.

Please do not elaborate forms of this type. Due to our PCI/ DSS compliance we are unable to allow to know, view or infer credit card information. Only payment integrations can be used and they would not allow you to view the information.

https://apps.jotform.com/category/payment_processing

We have cleansed your form and reactivated your account.

Thank you