Downgrading

  • aecf
    Asked on June 17, 2019 at 12:06 PM

    If I downgrade from Bronze to a basic account, will the downgrade be immediate or after the month I have already paid for ends?

  • stevenmarshall
    Replied on June 17, 2019 at 2:14 PM

    Hi @aecf,

    If you pay every month, you would be downgraded to the basic account on your next billing date. Once you downgrade, you will not be billed again and you will be automatically downgraded from your current Bronze Subscription on the next billing date. I see your next billing date is July 16th, 2019.

    Guide: How-to-Cancel-a-Subscription-and-Downgrade-Back-to-Free