Reimbursement for Auto Charge

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    thedresssequel
    Asked on June 17, 2019 at 12:24 PM

    I have cancelled three times now and I am still getting auto-charged. 


    Can I please downgrade to the free version until we need your service again?


    Thanks,

    Heidi Bontempo

  • Profile Image
    Nik_C
    Answered on June 17, 2019 at 02:19 PM

    I'm afraid that your PayPal subscription wasn't canceled until today.

    We will refund your payment, you will receive it within 7-10 business days.

    Thank you!