Reimbursement for Auto Charge

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    Asked on June 17, 2019 at 12:24 PM

    I have cancelled three times now and I am still getting auto-charged. 

    Can I please downgrade to the free version until we need your service again?


    Heidi Bontempo

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    Answered on June 17, 2019 at 02:19 PM

    I'm afraid that your PayPal subscription wasn't canceled until today.

    We will refund your payment, you will receive it within 7-10 business days.

    Thank you!