How do I access a photo link in an application?

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    petalumadowntown
    Asked on June 17, 2019 at 04:42 PM

    I"ve asked for vendors to upload photos into their application and some of them have only been links. how do I access those? When I click on the link in the submission section of the jotform website, it just reloads.

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    jherwin
    Answered on June 17, 2019 at 08:52 PM

    I checked your submissions page and some of the uploaded files are not image type. Unfortunately, their uploads are what you can only get. So if they upload another file, it will not automatically be converted as a photo.

    I suggest using the basic Upload File element to filter the file types that they can upload.

    Guide: 

    How-to-Create-File-Upload-Forms

    Changing-the-File-Upload-Size-Limit

    How-to-Change-the-Allowed-File-Types-in-the-Upload-Field

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    jherwin
    Answered on June 17, 2019 at 08:55 PM

    By the way, the drag and upload widget you are using also have a file extension. You can add file extension and only allow image files.
    1560819297file extensions.png