The embedded form on my website doesn't have a transparent background and the layout is off

  • Dtbzz
    Asked on June 17, 2019 at 5:11 PM

    Hi,


    I have just embedded my form to my website, but although I selected a transparent background, on my site it is white and the lay out of the elements if off.


    Can you please help me to correct this?


    Thanks!


    1560805899Screenshot 2019 06 17 at 23 Screenshot 10

  • Support_Management Jotform Support
    Replied on June 17, 2019 at 9:25 PM

    Hey @Dtbzz - Can you share the page in your website where the form was embedded so we can have a closer look? I'll assume this (91393889958382) is the form you're currently working on. Since the stand alone version of your form looks good, we have to take a look at your website so we can check how it was embedded.

  • Dtbzz
    Replied on June 18, 2019 at 1:52 AM

    Hi,


    That is indeed the correct form, sorry I forgot to mention it.

    I can only see the embedded form on the design-side of my website (Weebly), it doesn't show up on the website itself: https://testbuzzz.weebly.com/ --> reservatie


    Thank you for your help!

  • Kevin Support Team Lead
    Replied on June 18, 2019 at 3:49 AM

    I have been checking the page you have shared and cannot find the embedded form: 

    15608439682019 06 18 01h44 30 Screenshot 10

    Now, may I know which embed method have you used? 

    You may try embedding the form using the iFrame code, this guide will help you doing so: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Also, I would recommend you to try publishing the change and test the online page to see if the problem persists.

    Let us know how it goes.