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staceylynnusaAsked on June 17, 2019 at 7:44 PM
Why don't the signatures or image of their ID show up on the completed form, when emailed to the client? It just shows a little box. Thanks
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BJoannaReplied on June 18, 2019 at 2:39 AM
Signature and uploaded files are broken because the Privacy option "Require log-in to view uploaded files." is checked on the Settings page of your account. To resolve the issue you need to uncheck that Privacy option.
I am not sure if this is a bug or not, so just to be sure I will report this issue to our developers.