Email autoresponder displaying the payment field with a different name

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    afpbrandywine
    Asked on June 17, 2019 at 08:45 PM

    I cloned a donation form to create an award entry (a/k/a product sales) form. When setting up the email responders, the monetary field still says donation. Is there a setting I need to update? Thanks!

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    Kiran
    Answered on June 18, 2019 at 02:57 AM

    Are you referring to the Donation Amount field name on your form?

    156084095118062019_090652.png

    If so, please try editing the form and change the field label. You may customize the email autoreponder from the settings by following the guide below:

    https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Please give it a try and let us know if you need any further assistance. We will be happy to help. 


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    afpbrandywine
    Answered on June 18, 2019 at 07:35 PM

    Your instructions worked perfectly. Thank you!