Email autoresponder displaying the payment field with a different name

  • afpbrandywine
    Asked on June 17, 2019 at 8:45 PM

    I cloned a donation form to create an award entry (a/k/a product sales) form. When setting up the email responders, the monetary field still says donation. Is there a setting I need to update? Thanks!

  • Kiran Support Team Lead
    Replied on June 18, 2019 at 2:57 AM

    Are you referring to the Donation Amount field name on your form?

    156084095118062019 090652 Screenshot 10

    If so, please try editing the form and change the field label. You may customize the email autoreponder from the settings by following the guide below:

    https://www.jotform.com/help/430-How-to-Edit-the-Email-Template-for-Notifications-and-Autoresponders

    Please give it a try and let us know if you need any further assistance. We will be happy to help. 


  • afpbrandywine
    Replied on June 18, 2019 at 7:35 PM

    Your instructions worked perfectly. Thank you!